Terms of service

These Terms of Service ("Terms") govern your use of the Masten Made LLC website and your purchase of products from us. By using our store or placing an order, you agree to these Terms.

About us

Masten Made LLC is a small business based in Fort Wayne, Indiana, that is disability and first responder owned. We specialize in laser engraving, apparel, and personalized gifts.

Eligibility

You must be at least 18 years old or have the consent of a parent or guardian to place an order on our store.

Product information and accuracy

We make every effort to display our products accurately, including colors, materials, and dimensions. However:

·       Natural materials like wood and slate have variations in grain, color, and texture. Each piece is unique.

·       Screen colors may vary slightly from the actual product

·       Sizes are approximate and may vary from what is stated on the website

These variations are part of the character of handmade work and are not considered defects.

Pricing and payment

All prices are listed in U.S. Dollars (USD). We reserve the right to change prices at any time. Payment is required at the time of order through our secure checkout.

Orders and acceptance

When you place an order, you are making an offer to purchase. We reserve the right to refuse or cancel any order for any reason, including:

·       Suspected fraud

·       Inability to verify the shipping address

·       Product unavailability

·       Pricing errors

If we cancel your order, you will receive a full refund.

Personalization accuracy

You are responsible for the accuracy of any personalization details you provide (names, dates, spelling, scripture references, etc.). We engrave exactly what you submit. Please review your personalization carefully before checkout.

Intellectual property

All content on this site — including text, images, logos, designs, and product photography — is the property of Masten Made LLC and is protected by copyright. You may not reproduce, copy, or use our content for commercial purposes without written permission.

If you submit a design, logo, or image for custom engraving, you affirm that you have the legal right to use that artwork and grant us permission to engrave it on your behalf.

Limitation of liability

To the fullest extent permitted by law, Masten Made LLC is not liable for any indirect, incidental, or consequential damages arising from your use of our products or website.

Governing law

These Terms are governed by the laws of the State of Indiana. Any disputes will be resolved in the courts of Allen County, Indiana.

Changes to these Terms

We may update these Terms from time to time. The most current version will always be posted on our website. Continued use of the store after changes constitutes acceptance of the new Terms.

Contact

Questions about these Terms? Email ben@mastenmade.com.