Privacy policy
Masten Made LLC respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your information.
When you visit our store or place an order, we may collect:
· Personal information: Name, email address, shipping address, billing address, phone number
· Payment information: Processed securely through our payment processor (we do not store your credit card details)
· Order information: Items ordered, personalization details, order history
· Device and browsing information: IP address, browser type, pages visited, time spent on site (collected automatically through cookies and analytics)
We use your information to:
· Process and fulfill your orders
· Communicate with you about your order, shipping, and customer service
· Send marketing emails (only if you opted in)
· Improve our store, products, and customer experience
· Comply with legal obligations
By placing an order, you are granting permission for Masten Made LLC to use pictures of your order across our social media channels.
We do not sell your personal information. We share information only with:
· Service providers who help us run the store (Shopify, payment processors, shipping carriers, email platforms)
· Legal authorities when required by law
You have the right to:
· Request a copy of the personal information we hold about you
· Request that we correct or delete your information
· Unsubscribe from marketing emails at any time using the link in any email
· Contact us with privacy questions at ben@mastenmade.com
Our store uses cookies to remember your cart, improve site performance, and provide analytics. You can disable cookies in your browser settings, though this may affect store functionality.
Our store is not intended for children under 13. We do not knowingly collect information from children under 13.
We may update this policy from time to time. The most current version will always be posted on our website.
Questions about this privacy policy? Email ben@mastenmade.com.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at ben@mastenmade.com.